Is there a limit to the size of the hand- or footprint I can have transformed into a Pinkies & Piggies glass keepsake? Yes. The container of modeling compound in the Pinkies & Piggies Take-Home Impression Kit is 5 inches in
diameter, and the hand or foot must lie flat in it to make the impression. The longest measurement of the hand or foot must be under 5 inches.
Is there an ideal age to have a Pinkies & Piggies glass keepsake made? That’s up to you, but we believe the younger, the better. That way, you capture baby’s tiny hand- or footprints as soon as possible.
How many hand- and/or footprints can be made with one Take-Home Impression Kit? One print per Take-Home Impression Kit. However, we keep your impression on file for one year so you can reorder exact duplicates of your keepsake.
Is the kit messy? No. Unlike many handprint kits, Pinkies & Piggies doesn’t require messy mixing and cleanup!
Will the modeling compound be rough on my baby’s skin? No. Pinkies & Piggies uses a soft, non-toxic modeling compound.
What if I am not happy with the hand- or foot impression on my first try? Try, try again! You can rework the compound and try again as many times as you like.
What if I order a Take-Home Impression Kit online and it is lost or damaged in the mail? No problem. Email Whitehouse Glass and we will rectify the situation.
What if I send Whitehouse Glass the impression of my baby’s hand- or footprint and it’s lost or damaged in the mail? When Whitehouse Glass receives your impression, we always email you to let you know it has arrived. If you don’t receive an email from us within 10 business days, your impression may be lost in the mail. Notify Whitehouse Glass via email, and we’ll look into it and rectify the situation.
I want to use my glass keepsake as a paperweight. Do I have to have the keepsake made for hanging? No. There’s a place on the order form where you can indicate whether or not you want your keepsake designed to hang.
Can I order duplicates of the keepsake? Yes. We keep your impression for one year. When we send you your glass keepsake, we send a Reorder Form with it. Each duplicate costs $40.
How will the child’s name be placed on the keepsake? Your child’s name will be etched on the back of the keepsake, where it won’t affect the delicate hand- or footprint that’s been captured in glass.
Do I have to have the child’s name on the keepsake? Can I have something else etched on it? You can have up to 20 letters/numbers etched on the keepsake. There’s a place on the order form where you indicate what you want. Many people have us etch their child’s first name and their date of birth, or the date the print was taken.
Will I select the glass color when I buy a Pinkies & Piggies Take-Home Impression Kit? No. Keep in mind that the Take-Home Impression Kit contains everything needed to create an impression that you—or the person you give it to as a gift—will send to Whitehouse Glass. Included is an order form to send with the impression. In addition to the usual name and address information, our order form requests the following specific information:
Who pays for shipping and handling (S&H)? When you buy a Take-Home Impression Kit online, you pay $9.99 S&H. That covers the cost of shipping the Take-Home Impression Kit to you (or the person you asked us to send it to). It also covers the cost of shipping the finished Pinkies and Piggies glass keepsake to you. When the impression is ready to be shipped to Whitehouse Glass, we recommend it be sent via USPS. The sender is responsible for shipping costs, which are roughly $4.00.
Is there an ideal age to have a Pinkies & Piggies glass keepsake made? That’s up to you, but we believe the younger, the better. That way, you capture baby’s tiny hand- or footprints as soon as possible.
How many hand- and/or footprints can be made with one Take-Home Impression Kit? One print per Take-Home Impression Kit. However, we keep your impression on file for one year so you can reorder exact duplicates of your keepsake.
Is the kit messy? No. Unlike many handprint kits, Pinkies & Piggies doesn’t require messy mixing and cleanup!
Will the modeling compound be rough on my baby’s skin? No. Pinkies & Piggies uses a soft, non-toxic modeling compound.
What if I am not happy with the hand- or foot impression on my first try? Try, try again! You can rework the compound and try again as many times as you like.
What if I order a Take-Home Impression Kit online and it is lost or damaged in the mail? No problem. Email Whitehouse Glass and we will rectify the situation.
What if I send Whitehouse Glass the impression of my baby’s hand- or footprint and it’s lost or damaged in the mail? When Whitehouse Glass receives your impression, we always email you to let you know it has arrived. If you don’t receive an email from us within 10 business days, your impression may be lost in the mail. Notify Whitehouse Glass via email, and we’ll look into it and rectify the situation.
I want to use my glass keepsake as a paperweight. Do I have to have the keepsake made for hanging? No. There’s a place on the order form where you can indicate whether or not you want your keepsake designed to hang.
Can I order duplicates of the keepsake? Yes. We keep your impression for one year. When we send you your glass keepsake, we send a Reorder Form with it. Each duplicate costs $40.
How will the child’s name be placed on the keepsake? Your child’s name will be etched on the back of the keepsake, where it won’t affect the delicate hand- or footprint that’s been captured in glass.
Do I have to have the child’s name on the keepsake? Can I have something else etched on it? You can have up to 20 letters/numbers etched on the keepsake. There’s a place on the order form where you indicate what you want. Many people have us etch their child’s first name and their date of birth, or the date the print was taken.
Will I select the glass color when I buy a Pinkies & Piggies Take-Home Impression Kit? No. Keep in mind that the Take-Home Impression Kit contains everything needed to create an impression that you—or the person you give it to as a gift—will send to Whitehouse Glass. Included is an order form to send with the impression. In addition to the usual name and address information, our order form requests the following specific information:
Who pays for shipping and handling (S&H)? When you buy a Take-Home Impression Kit online, you pay $9.99 S&H. That covers the cost of shipping the Take-Home Impression Kit to you (or the person you asked us to send it to). It also covers the cost of shipping the finished Pinkies and Piggies glass keepsake to you. When the impression is ready to be shipped to Whitehouse Glass, we recommend it be sent via USPS. The sender is responsible for shipping costs, which are roughly $4.00.
www.pinkiesandpiggies.com
1.888.616.5449
